Refund policy

30-day money-back guarantee

You have 30 days from the day your order is delivered to try your NoRecount on your real cash drawers, even if nothing is wrong with it. If it isn't for you, you can return it for a full refund of the product price.

1. Send us a message through our contact page with your order number.

2. We'll reply within 2 business days with your return instructions and the return address.

3. Send the item back within 14 days of our reply, with all its parts (counter, customer display and cables). We recommend a tracked shipping method.

Return shipping for the 30-day guarantee is paid by the customer.

Faulty, damaged or wrong item

If your item is faulty, arrives damaged, or is not what you ordered, contact us through our contact page with your order number and a photo or a short video. We'll offer you a refund, a replacement or a replacement part, and we'll cover the return shipping.

1-year warranty

Your NoRecount is covered for 1 year from delivery against defects in parts and workmanship under normal use, including normal business use. The warranty does not cover damage from liquids or drops, counting anything other than bank notes, misuse, or modifications. To make a claim, send us your order number and a short video of the problem. If a covered part fails, we repair or replace your NoRecount.

Your rights

Nothing in this policy limits any rights you have under the consumer protection laws of your state.

Refunds

We process refunds within 5 business days of receiving your return, to your original payment method. Your bank may take a few extra days to show it.

Contact

SELLZER LLC (NoRecount), 30 N Gould St Ste R, Sheridan, WY 82801, United States. Questions: our contact page.